Assistant Store Manager
Salary: £40,000 basic, plus bonus OTE £50,000
Location: Established historic store-Mayfair
Store Hours: Monday-Saturday, 10am-6pm
We have a wonderful opportunity for an assistant manager/established supervisor to join a classic British menswear brand.
This brand is globally recognised for its classic craftmanship and its history of notable clientele.
This is a long-standing team with a unique family feel environment, staff members enjoy working together.
In this role you opinion will matter; you will be part of global discussions about collections and new products.
About The Role:
In this role you will support the Store Manager and team to achieve sales objectives through mentorship and regular coaching; the objective is always to deliver exceptional service combined with product knowledge to all clients (often VIP’s).
Roles and Responsibilities:
- Assume the role of Store Manager in the absence of the Store Manager.
- Support Store Manager with team leadership, store administrates, opening and closure procedures, keyholding, inductions and trainings, implementing action plans and sales objectives.
- Organise and implement store rotations, shifts and holidays.
- Managed the CRM and loyal customers, handle enquiries from customers and escalate accordingly.
- Supervise after sales service request providing excellent service.
- Responsible for the daily business operations within the store
About You:
- You will have a track record of assistant management/supervisor in a menswear brand working predominantly with made-to-measure, tailoring or bespoke
- Demonstrable selling skills
- Strong commercial and business acumen
- Strong planning, organisation skill
- CRM knowledge
- Tailoring / MTM / Bespoke service services knowledge
- Excellent interpersonal and communication skills, able to build relationships across all levels
- Fluent in English – excellent verbal and written standards
