Assistant Store Manager
£35k plus bonus OTE £45K
Knightsbridge
An extremely exciting opportunity for an Assistant Store Manager!!
This brand is renowned for its low maintenance, high fashion, focusing on elegance, comfort, sophistication, and simplicity. Be part of their exciting expansion journey as they open a brand-new flagship store in the heart of Mayfair!
About The Role:
Brand Promotion
- Building and developing a network of people in order to promote customer loyalty
- Promoting the brand culture
- Ensuring store atmosphere upholds brand image
Business Development
- Support the Store Manager in developing a store business plan to include marketing and promotional strategies to drive traffic and develop the customer base
- Being aware of the local market and business environment
- Making recommendations for store renovations/upgrade/expansion etc. in order to increase sales and market share
Sales Management
- Continuously motivating and coaching sales associates to meet sales & productivity goals.
- Demonstrating sales leadership for staff by playing an active role on the selling floor
- Proactively managing clientelling
- Ensuring that all associates are knowledgeable of company products, information and history.
- Ensuring employees are provided with product knowledge to enhance and ensure cross-selling across categories
- Providing feedback on product assortment, buying trends and customer requests
Team Management
- Identifying, recruiting, developing and retaining best in class talent
- Coaching, developing, motivating and challenging the team on a regular basis
- Setting individual objectives to each team member and support them in reaching them.
- Creating development plans for sales staff and management
- Supervising store personnel and enforcing company policies
Operations
- Using of POS system and its inventory management functions
- Providing daily, weekly, monthly qualitative and quantitative business reports as required
- Determining staffing needs and create staff schedules
- Completing all store administration in an accurate and timely fashion
- Profit and Loss responsibility for the store
- Ensuring compliance with all internal control procedures: maintaining inventory accuracy
- Maintaining the highest standard of housekeeping and organisation
Customer Service
- Ensuring the highest level of customer service
- Supporting sales associates with After Sales Service issues
Store Visuals
- Maintaining visual merchandising standards and store condition
About You:
- Successful previous experiences in a managerial role in premium fashion business
- Entrepreneur with experience of people management, coaching a team to build a high performance culture – leader, dedicated to support and develop the team
- Operationally strong, able to translate strategies into operational plans
- Excellent interpersonal and communication skills, able to build relationships across all levels
- Fluent in English – excellent verbal and written standards
- Very commercially minded
