A luxury womenswear retailer, known for its timeless, artisanal collections and exceptional client experience, is seeking an experienced Ready-to-Wear Sales Specialist to join the team at its boutique in Chelsea.
They are looking for someone who is passionate about delivering exceptional levels of customer service as well as maintaining strong brand standards at all times. The core collection is Luxury Womenswear; in addition, the store offers Jewellery Collections and handmade artisan Homeware.
We are seeking a candidate that has experience in women's Luxury RTW and can demonstrate a natural ability for excellent service and building clientele relationships.
Successful candidates will be positive, calm, articulate and well presented, flexible, hardworking, have initiative with strong sales skills.
Your responsibilities will include the following:
- Building loyal local and international customer base and repeat sales
- Deliver exceptional service to customers
- Active selling by being proactive and having sound product knowledge
- Assist with general operations, opening, and closing duties.
- Send Daily Sales Reports
- Review selling reports
- Bring positive attitude and personality and offer a friendly, calm and relaxed experience for our customers.
- Stock replenishment, stock handling and shipping as required for customers
We are looking for:
- Excellent verbal and written communication skills
- An interest and understanding of luxury, natural fabrics is essential.
- An active team player and ability to support all colleagues
- Good Visual Merchandising skills
- Good interpersonal competences and ability to interact with international clientele in order to develop a network of loyal client
- Essential to be very confident with POS/ Till Software and Word/Excel/Outlook/Powerpoint
- Clear, concise communicator and confident with digital clientelling (WhatsApp, email etc)
- Used to working in a low foot fall location / generating leads and opportunities
