Boutique Manager, NEW STORE OPENING
Fine jewellery brand
Montecito, California
$100,000 plus commission and package
A fine jewellery house with deep roots in craftsmanship and heritage is seeking an exceptional Boutique Manager to lead its new boutique in Montecito, California. Known for creating inspiring and distinctive jewellery, each piece is crafted in family-run workshops in Florence, Italy, where designers and artisans collaborate closely to bring unique visions to life.
This role presents an exciting opportunity to be at the forefront of a growing presence in the U.S., shaping the customer experience and building a passionate, high-performing team from the ground up.
The ideal candidate is energised by the world of luxury retail and is driven to deliver excellence at every level.
Key Responsibilities
- Deliver Exceptional Service
Provide best-in-class customer experiences, fostering genuine, lasting relationships with clients and serving as a true ambassador for the brand's values and aesthetic. - Lead & Inspire
Oversee all aspects of daily boutique operations, ensuring that each team member is empowered, motivated, and aligned with the brand’s vision and culture. - Operational Excellence
Manage all operational functions including cash handling, register procedures, stock management, and inventory control with precision and consistency. - Team Development
Recruit, train, mentor, and develop a team that reflects the boutique's high standards. Create a collaborative, client-centric environment where talent thrives. - Strategic Growth
Analyse sales data and client behaviour to implement targeted strategies, drive business performance, and collaborate with merchandising to ensure optimal product presentation. - Champion Core Values
Embody and in still the brand’s key principles: a passion for detail, continuous innovation, curiosity, seamless execution, and simplicity in excellence.
What We’re Looking For
- Experience
At least 5 years in specialty or luxury retail, with a minimum of 3 years in a leadership role—ideally within fine jewellery or high-end fashion. - Leadership
A hands-on, inspiring leader who fosters accountability, collaboration, and a results-oriented mindset. - Customer Focus
A deep appreciation for exceptional service and personalized experiences, with the ability to make every client interaction memorable.
Package
Base up to $100k
- Competitive commission structure
- Health insurance
- Uniform allowance
- 20 days holiday
